If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange.
Refunds for items returned within 30 days of the purchase date will be credited in the same form as the original payment type.
Refunds for items returned more than 30 days after the purchase date will be in the form of a credit redeemable on your next purchase.
The original shipping and handling charges are not refundable.
If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.
All items must be returned in their original containers.
Send returns to:
What information do we collect?
We collect information from you when you place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, mailing address, phone number, credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
• To personalize your experience.
(Your information helps us to better respond to your individual needs.)
• To improve our website.
(We continually strive to improve our website offerings based on the information and feedback we receive from you.)
• To improve customer service.
(your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.relisandroth.com
1217 Franklin Ave.
Bronx, New York 10456
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